Privacy Policy
Effective Date: 31 May 2025
Website: www.realfoodfreedom.com.au
Business Name: The Seed Cycle
At Real Food Freedom, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Personal Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number (optional)
- Billing and shipping address (if purchasing products)
- Payment details (processed securely via third-party platforms)
- Health-related preferences (only if voluntarily submitted)
- Website usage data through cookies and analytics
2. How We Collect Your Information
We collect your personal information when you:
- Subscribe to our newsletter
- Enrol in one of our courses or programs
- Purchase a product or service
- Fill out a form or survey
- Contact us via email or website
- Interact with our website, including via cookies
3. Why We Collect It (Purpose of Collection)
We collect your information to:
- Deliver products, programs, and services
- Provide customer support and respond to enquiries
- Process payments securely
- Send relevant updates, course content, and promotional offers (you can opt out anytime)
- Improve our website, services, and user experience
We will never sell, rent, or share your personal information without your consent, unless required by law.
4. Cookies and Website Analytics
We use cookies and third-party analytics tools (such as Google Analytics) to track website traffic, performance, and user behaviour. This data helps us improve the website and create a better experience. You can adjust your browser settings to refuse cookies if you prefer.
5. Third-Party Services
We may use trusted third-party platforms for:
- Payment processing (e.g., Stripe, PayPal)
- Email marketing (e.g., Mailchimp, ConvertKit)
- Course delivery (e.g., Thinkific, Teachable)
These platforms have their own privacy policies and comply with international data protection standards.
6. How We Store and Protect Your Information
Your personal data is stored securely using encrypted systems and protected against unauthorised access, alteration, or disclosure. Only authorised personnel have access to your information.
7. Accessing or Updating Your Information
You have the right to request access to your personal information, correct it if it’s inaccurate, or request deletion. Please email us at [insert email address] with your request, and we’ll respond within a reasonable time.
8. Marketing Communications
We may send you updates and offers if you have opted in to receive them. You can unsubscribe at any time using the link in our emails.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date noted above.
10. Contact Us
If you have any questions or concerns about your privacy or this policy, please contact us at:
📧 hello@theseedcycle.com.au
🌐 www.realfoodfreedom.com.au
